🛡️ Law Enforcement
How official requests for Club Cheeky account data are handled.
1.The short version
- ✓We comply with valid legal process — subpoenas, court orders, and warrants — served on us in the proper way.
- ✓We do not voluntarily disclose member data without valid process. That includes requests that arrive informally, by phone, or in chat.
- ✓In an emergency involving immediate danger, we can act faster — law enforcement contacting us with an emergency request will get priority handling.
2.What we hold
- ✓We hold the minimum to run the club: an account, a verification status (we never store raw ID material), messages per the retention you chose, and records like reports and blocks.
- ✓Full detail is in the Privacy Policy — this page covers how those records are reached by process, not what they contain.
- ✓Account records are preserved on a valid preservation request while a proper request is obtained.
3.How to reach us
- ✓Legal process should be served on our registered contact at the address on file, with a copy to the club mailbox below.
- ✓For the fastest handling of a legitimate request, include the account identifier (email), the time window, and the specific records sought.
- ✓We route legal mail to the founder’s desk (smartscott.com); it is fielded by real humans, not auto-replies.
4.What we tell the member
- ✓Where we are legally permitted to, we notify the account holder that a request was received before we produce anything.
- ✓We push back on overbroad requests and will not hand over more than the process demands.
- ✓Cooperation with lawful process never means cooperation with harassment — the AUP still applies to everyone, including agencies.
Legal contact: info@smartscott.online — with a copy to the helpdesk (helpdesk@smartscott.online) for tracking.